SHIPPING AND RETURN

📦 Shipping Policy
 
Shipping Policy
 
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times:
•Standard Shipping: 3–7 business days
•Express Shipping: 1–3 business days
 
Delivery times may vary depending on your location and carrier delays.
 
Shipping Rates
Shipping fees are calculated at checkout based on your location and selected shipping method.
We may offer free shipping on orders over $XX (edit this to your offer).
 
Age Verification
You must be 21+ (or legal smoking age in your country) to purchase vape products. We reserve the right to cancel any order that fails age verification.
 
Shipping Restrictions
Due to regulations, we do not ship to certain states or countries where vape products are restricted. If you are unsure, please contact us before placing an order.
 
Lost or Delayed Packages
Once a package leaves our facility, we are not responsible for carrier delays. However, we will gladly assist you in contacting the shipping provider.
 
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.
 
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🔄 Returns & Refund Policy
 
Returns & Refund Policy
 
Due to the nature of vape products, we follow strict hygiene and safety guidelines.
 
Returns Eligibility
 
We accept returns only if:
•The item is unused and unopened
•It is returned within 14 days of delivery
•The product is in its original packaging
 
For hygiene and safety reasons, we cannot accept returns on opened e-liquids, disposable vapes, coils, pods, or used devices.
 
Defective or Damaged Items
 
If your item arrives damaged or defective:
1.Contact us within 48 hours of delivery.
2.Provide clear photos or video evidence.
3.We will review and offer a replacement or store credit.
 
Non-Returnable Items
•Opened or used vape products
•E-liquids with broken seals
•Clearance or sale items
•Gift cards
Refunds
 
Approved refunds will be processed within 5–10 business days to the original payment method.
 
Shipping fees are non-refundable unless the return is due to our error.
 
Order Cancellations
 
Orders may be canceled within 1 hour of purchase. Once shipped, orders cannot be canceled.
 
🔒 Safety & Compliance Section (Recommended for Vape Stores)
 
We strictly comply with all local laws and regulations regarding vape product sales. By purchasing from our store, you confirm that you meet the legal age requirement in your jurisdiction.